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STANDARD TERMS AND CONDITIONS OF SALE

Terms and Conditions

Please read the following terms and conditions carefully. By signing this document, you agree to abide by all the terms outlined below.

1. Booking & Payment
-A deposit is required to secure your booking. Full payment must be made at least 48 hours before the event.
-Payment can be made via bank transfer or online via our website.
2. Safety Rules
- Adult supervision is required at all times during the use of soft play equipment.
- No food, drinks, face paint, glitter or sharp objects are allowed in the play area.
- No shoes on the equipment
- Equipment is designed for children aged 0-5 years only.
- All Balls must be returned to the ball bag before pick up
 3. Liability
- Hills Party Hire is not liable for any injuries or accidents that occur during the rental period.
- The customer assumes full responsibility for the safety and supervision of children using the equipment.
 4. Cancellation Policy
- Cancellations made more than 7 days before the event will receive a full refund.
- Cancellations made within 7 days of the event will forfeit the deposit.
 5. Equipment Care
- Equipment must be returned in the same condition as received.
-Any damage, loss or excessive cleaning required of equipment will be charged to the customer via a deduction from the bond.
 6. Cancellation Policy
- Cancellations made more than 7 days before the event will receive a full refund.
- Cancellations made within 7 days of the event will forfeit the deposit.
- In case of extreme weather or unforeseen circumstances, Hills Party Hire may offer a reschedule or partial refund at its discretion.
- All cancellations must be communicated in writing via email or text message.
7. Liability Waiver
- By signing this agreement, the customer acknowledges and accepts all risks associated with the use of soft play equipment.
- Hills Party Hire shall not be held responsible for any injuries, accidents, or damages that occur during the rental period.
- The customer agrees to indemnify and hold harmless Hills Party Hire from any claims arising from the use of the equipment.
- It is the responsibility of the customer to always ensure proper supervision and adherence to safety guidelines.
 
We look forward to working with you and hope you have an excellent event.